New Call Center Operating in Nicaragua

With a half million Dollars investment, Outbound Factory began operations in Nicaragua.

Tuesday, January 11, 2011


The company, which sells advertising on Google, expects to hire 70 people this year, increase its payroll to 260 in 2011 and reach 500 in 2013.

Nygart Alexander, chief executive of the company, told "... in Nicaragua there isn´t enough skilled bilingual personnel, so the company is in the process of training applicants."

More on this topic

24/7 Customer Enlarges its Guatemalan Payroll

September 2010

The Indian company will hire 600 additional English-speaking customer representatives.

Ninoshka Linde, head of Marketing and Recruitment, remarked that they are visiting high schools to explain the benefits of joining the company.

She told that “our industry has good growth opportunities in Guatemala, and remember that the only element limiting our growth potential is the lack of qualified bilingual personnel”.

More Call Centers in El Salvador

November 2011

In the past six years the call center sector grew by 29%.

According to the Agency for Promotion of Exports and Investments (Proesa), the call center industry accounts for 60% of GDP, and is one of those responsible for injecting the most dynamism into the economy.

Companies that already operate in the country, El Salvador Sykes, Teleperformance and Stream Global Services, are now joined by U.S.

Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

Guatemalan Call Center To Hire 500 Workers

July 2009

24/7 Customer will double its operations during this year, adding 500 people to their current workforce of 900.

As the first phase of their hiring process, the call center will stage a "24 Hour recruiting day" on July 24, where it aims to hire as much people as possible in 24 hours.

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