New Call Center Opens in Costa Rica

ACE Global, a customer service company, will inaugurate its facilities in "Zona Franca Metro", on August 11.

Friday, August 7, 2009

The company provides outsourcing services.

"Information on jobs, investment, clients and offered services will be revealed on August 11", reported El Financiero.

More on this topic

Call Center Inaugurated in Costa Rica

August 2009

ACE Global inaugurated its $2 million call center in the free port "Zona Franca Metro".

The multinational financial services company will provide outsourcing services for a telecom company and an investment bank.

For its operation, it has hired 500 people, and expects to hire 200 more in the upcoming months.

40% Growth of Call Centers in Guatemala

October 2008

Renée F. Kuwahara, global operations director of the 24/7 Costumer call center, expressed that this industry is showing an annual growth of 40% in Guatemala.

In how many countries around the world do you have call centers?
Our head office is in California. We have centers of operation in the Philippines, India, China, and Guatemala. In addition, our clients and contacts are also in the rest of the U.S.A.

Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

Guatemala: $5 Million in New Call Center

December 2009

24/7 Customer inaugurated its second call center, which will employ 1.000 people in 2010.

The company has an aggressive expansion plan for the country, which will only be restricted by the availability of bilingual personnel.

V Bharathwaj, company manager, told "... for each direct job, the company could create 4 additional ones in related activities like transportation, maintenance or security, among others".

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