Guatemalan companies betting on call centers

Two companies detected an opportunity in the call center boom and are hoping to become the number one provider of the infrastructure that is needed by these centers.

Monday, August 11, 2008

Vertical (the Real Estate Division of Grupo Progreso) and Desarrollos Inmobiliarios Concepción are two companies that recently formed the Grupo Campus Corporativo, after identifying the opportunity to enter a new niche that is growing in the real estate market.
According to Jorge Villanueva, Project Manager for Campus Corporativo, both companies have a lot of experience in developing real estate projects.
Campus Corporativo also projects extending its services to all of Central America.

More on this topic

Costa Rica: Call Center Operations Increases

March 2012

Language Line Services announced it will double the translation and interpretation services it provides to the United States in the form of 911 calls, legal proceedings in courts, and health services.

A statement from CINDE reads:

Language Line Services will double its operation in Costa Rica

Sykes Opens Third Call Center in Costa Rica

February 2012

The multinational Sykes has increased its operations in Costa Rica, where it opened its third call center this week, a $2 million investment that aims to create 700 jobs.

The location chosen was Hatillo, south of San Jose, a place with favorable cost conditions. The initial number of employees is 300 people, reported Nacion.com.

Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

Call Center Industry Grows 23% in Guatemala

February 2011

The sector closed 2010 with a 16.400 working payroll, 23% higher than 2009.

According to the Committee on Contact Center of the Guatemalan Association of Exporters, 75 companies currently operate in the country.

The article in "Revista Industria y Negocios" added that the investment is 41% from national sources, 41% from the U.S., 9% from Spain and the remaining 9% from India.

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Desarrollo Inmobiliarios 4D

We are a firm dedicated Aldesa Investment Corporation to seize business opportunities in the housing market.
Operates in Costa Rica and Costa Rica
Phone: (506) 2207-8888

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