Digitex to open new call center in Guatemala

Digitex, the Madrid-based services group, announced plans to create 600 jobs in Guatemala by opening a new call center for offshore clients.

Tuesday, July 1, 2008


Asier Peña, chief executive of Digitex Centroamérica, said "Guatemala is of strategic importance with our plans for international growth."

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Digitex increases operations in Guatemala

September 2008

The Spanish firm Digitex is expanding its offices at an investment of approximately $6 million; this should create some 600 extra jobs at its call center.

Carlos Cabezon, president of Digitex, who recently carried out the inauguration, recollected that the company chose Guatemala because of the availability of qualified personnel, telecommunication infrastructure and a competitive cost structure, as well as the political will to ensure that the sector continues to grow.

Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

New Call Center in Guatemala

July 2008

The GE Money Bac Credomatic Excellence Center was opened with an $11.6 million investment.

Edmundo Vallejo, GE Money Latin America president, reported that the decision to invest in Guatemala was due to the modern telecommunications infrastructure, a young, educated and bilingual workforce, and its strategic location. However, he pointed out that the country should not rest and instead keep improving its competitiveness.

Americatel to establish call center in El Salvador

September 2008

Telecommunications company, Americatel, is betting on call centers and will base its call center operations, which it previously shared with Guatemala, in El Salvador.

Regina Ungo, business development manager for Americatel, commented that this initiative is because the company is forwarding its plans to make a transition from telephone and carrier services in the country to focus more on call center services, a process that will not be completed until next year.

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