Digitex increases operations in Guatemala

The Spanish firm Digitex is expanding its offices at an investment of approximately $6 million; this should create some 600 extra jobs at its call center.

Wednesday, September 3, 2008

Carlos Cabezon, president of Digitex, who recently carried out the inauguration, recollected that the company chose Guatemala because of the availability of qualified personnel, telecommunication infrastructure and a competitive cost structure, as well as the political will to ensure that the sector continues to grow.

More on this topic

Guatemala: $5 Million in New Call Center

December 2009

24/7 Customer inaugurated its second call center, which will employ 1.000 people in 2010.

The company has an aggressive expansion plan for the country, which will only be restricted by the availability of bilingual personnel.

V Bharathwaj, company manager, told Prensalibre.com: "... for each direct job, the company could create 4 additional ones in related activities like transportation, maintenance or security, among others".

Guatemalan companies betting on call centers

August 2008

Two companies detected an opportunity in the call center boom and are hoping to become the number one provider of the infrastructure that is needed by these centers.

Vertical (the Real Estate Division of Grupo Progreso) and Desarrollos Inmobiliarios Concepción are two companies that recently formed the Grupo Campus Corporativo, after identifying the opportunity to enter a new niche that is growing in the real estate market.

New Call Center in Guatemala

July 2008

The GE Money Bac Credomatic Excellence Center was opened with an $11.6 million investment.

Edmundo Vallejo, GE Money Latin America president, reported that the decision to invest in Guatemala was due to the modern telecommunications infrastructure, a young, educated and bilingual workforce, and its strategic location. However, he pointed out that the country should not rest and instead keep improving its competitiveness.

Digitex to open new call center in Guatemala

July 2008

Digitex, the Madrid-based services group, announced plans to create 600 jobs in Guatemala by opening a new call center for offshore clients.

Asier Peña, chief executive of Digitex Centroamérica, said "Guatemala is of strategic importance with our plans for international growth."

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