Dell Invests $ 13 Million in its Panama Operation

The multinational will build a new 5 thousand square meter building to meet the growing demand.

Tuesday, February 8, 2011

The new facility will have capacity for 500 new staff members completing a payroll of 2.500 workers in the country. reported statements from Martin Alvarez, general manager of the company in the country, "The expansion will impact the entire continent. Panama is the hub of Dell's operations in the Americas and a service center for the continent."

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Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

Royal Caribbean Concentrates Call Centers in Guatemala

November 2013

The company has announced it will reduce the number of its customer service centers from 11-3 , and in Guatemala it has hired BPO services from Xerox.

The firm Xerox will be responsible for business process outsourcing (BPO) services for Guatemala where it is projected that 215 jobs will be created.

Americatel to establish call center in El Salvador

September 2008

Telecommunications company, Americatel, is betting on call centers and will base its call center operations, which it previously shared with Guatemala, in El Salvador.

Regina Ungo, business development manager for Americatel, commented that this initiative is because the company is forwarding its plans to make a transition from telephone and carrier services in the country to focus more on call center services, a process that will not be completed until next year.

Toshiba Looking for Technical Service Providers in Panama

May 2010

Toshiba wants new notebook repair shops to enlarge its Authorized Centers network.

The transnational corporation is looking for repair centers to expand its Toshiba Authorized Technical Service Centers Network (CASTT), in the provinces of Panama, Chiriquí and Colón.

Giovana Porras, Latin American Services operation Manager at Toshiba, said: “We are looking for CASTTs who share our constant improvement philosophy.

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