Call Centers: Sykes Acquires ICT Group
Sykes, a call center company, has bought ICT group in a move that increases its Costa Rican operation from 2,800 employees to 3,200.
Monday, September 13, 2010
The merger process between the multinational companies began back in February this year and sees Sykes add an additional 20,000 people to its worldwide workforce.
New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish
The multinational Sykes has increased its operations in Costa Rica, where it opened its third call center this week, a $2 million investment that aims to create 700 jobs.
Located south of the capital, in the area of Hatillo, the transnational will open its third hub in the country on February 2nd.
The global knowledge process outsourcing (KPO) company has made an equity investment in Occidental Business Services of Costa Rica.
- Daily Update
- Government Purchases
- Classified Ads
- Indexes & Statistics
- Press Releases
- Events Calendar