BPO Firm Opens in El Salvador

With an investment of less than $1 million, the Wallenius Wilhelmsen Logistics Company began operations in the country.

Wednesday, April 22, 2009

The company, which specializes in BPO (Business Process Outsourcing), has 30 job openings and it expects to have a staff of 50 people by the end of the year.

Laprensagrafica.com reported statements from John Felitto, executive vice president of Wallenius Wilhelmsen Logistics: "Installation investment has been for less than $1 million, but we expect to inject more funds into the training of human capital. Wallenius Wilhelmsen Logistics has a presence in 80 countries around the world, including Brazil, Argentina, Colombia, Venezuela and Panama."

More on this topic

More BPO Investment in Costa Rica

June 2017

Merck Sharp and Dohme are setting up a regional financial services center in Heredia in order to support the company's operations in Latin America.

From a statement released by the Cinde:

San Jose, June 28th 2017. MSD will establish a Regional Center for Financial Services in Costa Rica to support the company's operations in Latin America.

New Sykes Operations Center in Costa Rica

January 2012

Located south of the capital, in the area of Hatillo, the transnational will open its third hub in the country on February 2nd.

The company, which currently employs over 3,300 people at its two contact centers, has not yet released details of the investment.

"This is believed to be the first contact center in the country operating south of the metropolitan area.

Q Group Ventures into Process Outsourcing

January 2011

With a $ 5 million investment, Q Group has entered the business process outsourcing industry.

"In the first years of this new business line, they have consolidated as a service company through the implementation and operation of the technological platform in the various companies of the group and the next step, which they are taking now, is to open the regional market." said Elsalvador.com.

Amway Opens Service Center in Costa Rica

November 2010

The direct sales company invested $2 million to open a service center.

The first shared service center for the Americas will provide financial and accounting services for the region and in its first two years of operation will generate 160 direct jobs.

"This is the company's first venture into the shared services market and with near-shoring outsourcing", reported newspaper La Prensa Libre.

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