Amazon Grows in Costa Rica
Amazon’s customer service call center for Latin America will increase its payroll by 100 people before the end of 2009.
Monday, June 22, 2009
Amazon’s first customer service call center in Latin America has been open in Costa Rica since October 2008, and its good performance is the driver behind the decision to expand operations in the country, Patty Smith, Director of Corporate Communications of Amazon, told newspaper La Nacion.
The company will open its third hub in the free zone of Calle Blancos in the Costa Rican capital, San Jose.
The transnational has announced the expansion of its service center in Calle Blancos which will go from occupying 3,000 m² to 7,000 m².
Amazon, the world’s largest internet retailer, is to establish a customer contact centre in Costa Rica, as its steps up its efforts to woo Spanish speaking customers both in the US and in Latin America.
Amazon, the leader in the sale of good over the Internet, will open its first customer service center in Latin America at the end of November in Heredia, Costa Rica.
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