Advertising calls and text messages restricted in Costa Rica

The new law prohibits contacting individuals directly to sell items or services without their specific prior permission.

Friday, November 28, 2008


The new telecommunications law prohibits the use of "automated calling systems for direct sales by voice, fax, email or by any other means," to contact individuals who have not given prior consent.

These restrictions came into effect on June 30 and is the first regulation in the country of the growing business practice of sending unsolicited information.

The new law also indicated that emails can only be sent when the clients address is obtained within the context of a sale.

More on this topic

The Monopoly on Cell Phones is Hard to Crack ...

September 2011

Since November 2010 installing a cell phone tower within 15 kilometers of a Costa Rican airport has required a detailed analysis and authorisation by the Civil Aviation Authority.

Prior to that date, the Instituto Costarricense de Electricidad (ICE) had no trouble installing the towers, but now the Directorate General of Civil Aviation (DGCA) has decided to adhere to international standards and make everyone endure the the red tape required for granting installation permits.

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